Posts Tagged With: Starbucks

A Tale Of Two Cafés

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I was in the new shopping mall in Katowice last week. Went to Starbucks and decided to try their produce for the sole reason of being able to compare it with the locally-owned, hipster places I normally frequent.

The American mega-corporation has loads of flavours and sizes to chose from – ginormous-bucket latte, vanilla-fudge decaf and all at big gorilla-sized prices. Ten zloty, twelve zloty, sixteen zloty – that’s four euro to guys like me, or a weeks wages for a skilled Polish worker.

I went for their ‘classic’ option. Now there’s a description that’s pushing the boundaries. Classic? Oh, it was classic all right. The first sip landed in my gut like a poison harpoon and I made that face people make when they see a fat German tourist sunbathing.

The place was packed though, so what do I know. Starbucks patrons don’t seem to mind that there isn’t even a toilet on the premises. No toilet. Can you believe it? They sell you putrid coffee, but there’s no way they’re taking it back in any form. I predict great profits for Starbucks in Katowice. The Poles are a conservative nation. They love big foreign companies. They don’t like their own.

A few days later, I was in a small café and the female owner was telling me her business wasn’t going to survive the winter. Inner-city renovation and road works have been dragging on now for two years, killing her passing trade. The city authorities don’t have any time to be sympathetic to her plight. They’re too busy. It’s taken them over six-hundred days to fix the footpaths. That’s a hundred times longer than it took the Japanese to rebuild the Great Kanto highway after the earthquake in 2011.

Rather than give up, the café proprietress decided to fight. She planned to start producing food on-site. Sandwiches, cakes, something to tweak the profit margins and keep the dream alive. Poland loves a never-say-die-spirit, right? Wrong. Health and Sanitation, that beacon of entrepreneurial assistance, told her that making food on the premises was impossible, it couldn’t be done…and in accordance with the Food Preparation Act 1852, paragraph seventy-two, sub-section K, clause eighty five, it states that ‘any irregularity or minor deviance is an opportunity to be seized upon to stop a Pole achieving success…’

This is Poland. They don’t like their own.

Two days ago her café was robbed. An old trick – a girl was working there on her own and a customer alerted her to a mess in the toilet that she absolutely, positively had to clean up straight away because someone could hurt themselves if she didn’t…

The girl took the hook and when she came back from cleaning up the mess, the register was three hundred zloty lighter. Bad as this was, the thief was the lesser of the three evils besetting the café – unlike Local government and Health and Sanitation, thieves don’t purport to facilitate local business. They steal. There is an honesty to their intentions.

But isn’t it awful? Here you have this locally-owned café who, in accordance with Health and Sanitation requirements, are providing adequate provision of toilets on their premises only to have it used against them in a robbery. Lucky Starbucks eh? No danger of anyone pulling the toilet trick there. Their coffee is three times as expensive, and when you’re finished drinking it, hold on to the cup – you’ll need it.

This is Poland. They don’t like their own.

This is just one of the many stories unfolding in Silesia at the moment. There are other local businesses feeling the pinch. Some will close and no doubt their location will be taken over by a bank, or a mobile phone shop, you know, one of those institutions that really looks out for people.

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